Payment & Refund Policy

Payment Policy

We accept: Visa and MasterCard. Payment can only be made using a credit or debit card. Payment is deducted from your account upon order and/or upon commencement of your membership. You will not be deducted for an amount in excess of that which was approved upon completion of your purchase.

How To Purchase

All customers on our website can purchase at the non-discounted prices displayed. After successfully placing an order, we will send an email with the order confirmation and a new email when the ordered products have been dispatched.

Basic Membership holders are required to log into their respective accounts in order to make purchases at discounted rates. In accordance with this provision, new Basic Members might be offered an initial trial period of 3 days at the price of GBP 3. Upon completion of the order, an order confirmation will be sent via email, and subsequent dispatch of the order will also be notified via email.

Premium Membership holders must log into their accounts to avail themselves of the benefits of discounted prices and exclusive product access, which for Premium Members are complimentary excluding shipping costs. New Premium Members might be offered a trial period of 7 for GBP 0. The acquisition of a Premium Membership obligates the simultaneous purchase of at least one product. Upon completion of the order, an order confirmation will be sent via email, and subsequent dispatch of the order will also be notified via email.

If you are not a member and want to become a member, simply add a Membership when you purchase a product. If you are a new member, you will be offered a trial period according to your selection of the Membership plan. After successfully placing an order, we will send an email with the order confirmation and a new email when the ordered products have been dispatched.

Automatic Recurring Billing - Membership

In accordance with the Terms and Conditions of this website, subscription fees may be automatically renewed at or after the end of the original term selected, for a similar period of time and for a similar or lower amount, unless notice of cancellation is received from you. Unless and until this agreement is cancelled in accordance with the terms hereof, you hereby authorise webshoppclub24.com to charge you by your chosen payment method and to pay for the ongoing cost of the membership via the same payment method.

By agreeing to these terms of use, you accept being enrolled to a trial period at a trial price as per the your chosen membership package, and you further acknowledges that unless the Membership is cancelled prior to the end of the trial period, you will automatically be enrolled to a full Membership at the price and terms chosen upon signup. Further, you authorise us to charge the Membership fee for the next billing cycle. Billing notifications will be sent from [email protected]. This charge will appear on your credit card statement as webshoppclub24.com+441277420235.

Membership Refund Policy

You can at all times cancel your Membership. When you choose to cancel your Membership, your Membership will continue only until the end of the current period already started and you will not be charged for further Membership periods. We do not offer refunds as the cancellation is effectuated instantly after the commenced period. However, should the unlikely happen that you are dissatisfied with our Membership service, it can in rare cases be considered to offer a refund of up to a maximum equal to 2 periods Membership fees. If you have a complaint about our Membership service please email your complaint to our customer service at [email protected] and we will take a decision within 3-4 working days.